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Loyalty Points

MEMBER EXCLUSIVE: SPEND AND SAVE WITH LOYALTY POINTS!

IF YOU’RE A MEMBER, EVERY TIME YOU SPEND WITH US YOU’LL EARN LOYALTY POINTS!

These can be redeemed against future purchases, so whether you want to save them up to buy a new toy for your dog or use them to get an extra discount on a big order, the choice is yours!
In order to participate in the scheme, you must register for an account. You may register directly with Petshop Direct providing you are:
• Over 18 years old
• Have an operational email address.

WHAT CAN I SPEND MY LOYALTY POINTS ON?

The simple answer is: if you can buy it from Petshop Direct you can use your Loyalty Points! So whether you want to buy a harness or you want to purchase a bag of food for your pet, your Loyalty Points can help.

HOW DO I EARN LOYALTY POINTS?

Once you complete a purchase on www.petshopdirect.co.uk, you will earn Loyalty Points, which you can use against future purchases from the Petshop Direct website. You can only collect points when you:
• Are a registered as account holder.
• Are logged in to your account.

What we mean

To make the terms easier to understand we’ve listed out what we mean by the words we use to describe the scheme:
“Points”: The points currency you can collect and redeem for rewards. Points have a set value which does not change. For every pound spend you will get one point. One point is worth £0.03 (3pence), so 100 points are worth £3.00. Points are inclusive of VAT.
“Member” or “You”: Any person registered with an account at www.petshopdirect.co.uk.

HOW DO I USE MY LOYALTY POINTS?

You can use as many as you have available by applying them on the final checkout page once you have confirmed your name and address.

NOTES ABOUT LOYALTY POINTS:

• They can only be redeemed against any purchase from Petshop Direct Online Shop (www.petshopdirect.co.uk)
• Loyalty points can only be redeemed by Petshop Direct members.
• They have a lifetime value of two years & must be redeemed during this time.
• They may not be redeemed for cash.

Before you become a member of the Petshop Direct reward points scheme, ensure that you have read these terms. Whenever you use our services, you agree to these terms of use. 

Usage of our service also indicates that you are satisfied with the conditions laid out in our Privacy and Cookies policy. If you haven’t already, we recommend that you read this as well as these Terms of Use.

If you break the rules listed here, we may suspend your account or terminate your reward scheme account. If this happens, you will lose access to your account’s balance and won’t be able to redeem them for any rewards. Therefore, it’s important to understand these terms and be aware of the rules that you must follow.

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