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Here at Petshop Direct we offer an extensive range of high-quality cat and dog food including accessories by leading brands including, among others, Ancol, Julius-K9, Planet Dog, Ruffwear, Kurgo etc. at highly competitive prices. Continually adding new products to our range, we provide anything from pet food, collars, leads and harnesses to grooming equipment, shampoos, toys, treats and more.

Once you’ve placed your order on our website petshopdirect.co.uk

We’ll tell you what time your order will be available to collect, and travel to store once your collection confirmation is received by email or text message.

Don’t forget your mobile number – Please ensure that your mobile number is added so that we can text you when your order is ready to collect.

What do I need to bring to collect my order?

Please head to our pet shop located at Unit 16E, Mimram Road, Hertford, SG14 1NN and bring a copy of your order confirmation on your phone or printed out as proof of purchase.

Can someone collect on my behalf?

We’re happy for someone else to collect your order, but to protect you from fraud, the person you’ve nominated must present a copy of the order confirmation and their photo ID (passport or photo driver’s licence).

Your items will be held for 14 days, after which point your order will be put back to stock and refunded automatically.

Collection Address:

Petshop Direct / Unit 16E Mimram Road, Hertford, SG141NN. Our opening hours are 10 am -5 pm Monday to Friday, 10 am-12 pm Saturday.

In-store shopping also available, come and visit us and we’ll take care of your pet’s needs.